IT Support Specialist (Bali - Hybrid/Remote Options)

Join Leuze Electronic, a global leader in sensor technology and industrial automation, as our next IT Support Specialist in beautiful Bali! We're seeking a tech-savvy professional to provide top-tier IT support in our dynamic, collaborative environment. This role offers a unique opportunity to work with cutting-edge technology while enjoying the vibrant culture and stunning landscapes of Bali.

As our IT Support Specialist, you'll be the go-to person for all things tech. You'll troubleshoot hardware and software issues, maintain our IT infrastructure, and ensure our systems run smoothly. You'll also provide training to employees on how to use our IT systems effectively. This role is perfect for someone who loves technology and enjoys helping others.

Leuze Electronic is committed to fostering a diverse and inclusive workplace. We offer competitive salaries, comprehensive benefits, and a supportive work environment. Join us and be part of a team that values innovation, collaboration, and growth.

📋 Tanggung Jawab Pekerjaan

• Provide first-line IT support to employees, including troubleshooting hardware and software issues.
• Maintain and monitor our IT infrastructure, including servers, networks, and workstations.
• Install, configure, and update software and hardware as needed.
• Ensure the security and integrity of our IT systems, including implementing and enforcing security policies.
• Provide training and support to employees on the use of our IT systems and applications.
• Monitor system performance and proactively address any issues to prevent downtime.
• Document all IT-related activities and maintain accurate records.
• Stay up-to-date with the latest IT trends and technologies, and recommend improvements to our IT systems.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in IT support, with a strong background in hardware and software troubleshooting.
• Familiarity with Windows and Linux operating systems, as well as common office productivity software.
• Experience with IT support tools such as ServiceNow, Jira, and Confluence.
• Knowledge of network protocols and basic network troubleshooting.
• Strong problem-solving skills and the ability to work independently and as part of a team.
• Excellent communication and interpersonal skills, with the ability to explain technical issues to non-technical users.
• Certifications in ITIL, CompTIA A+, or Microsoft Certified: Azure Administrator are a plus.

🛠️ Keahlian

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